Tag Archives for " support "

Mar 04

Autodesk Licensing Compliance

Autodesk like to remind you that it is your responsibility to ensure you are using the correct licenses for your software. From time to time they may invoke their right to audit you to ensure that you are compliant. There can be penalties for having non-compliant software active on your system. It is your responsibility to […]

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Feb 09

How to Access Autodesk Support

Your Autodesk Subscription or Maintenance contract may entitle you to technical support directly from Autodesk. But how do you access it? The simple answer is through your Autodesk Account, which I’l explain below, but there may be quicker ways to solve your issue. First, Try the Knowledge Base, or just google the issue. You may get […]

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May 15

How to download, install and activate your Autodesk Subscription software

Follow these steps to get your new Autodesk subscription software up and running: Note: these instructions are for single user subscription licenses only. Multi-user licenses are installed and activated in a different way.Order Confirmation / Upgrade emailThe person who ordered the software, known as your Primary Admin will receive an order confirmation or upgrade notification email […]

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May 15

Global Outbreak of WannaCryptor

15 May 2017: I’m sure you will have heard or read about the ‘Massive Cyberattack’ that hit the world news late on Friday, but just in case you haven’t, here are some things you need to know. Summary of what happens:This malware is the type that blocks access to your files (by encrypting them), then ransoms them […]

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Feb 01

Microsoft will soon end Office 2013 distribution through Office 365

1 February 2017 ​This article originally appeared in PCWorld.com Get ready, Office365 administrators: Microsoft is ending support for the Office 2013 client apps that it previously distributed through its cloud-based productivity service. Instead, administrators and users will be pushed to use Office 2016, the latest version of the productivity suite that includes Word, Excel, and PowerPoint. Starting on […]

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Aug 11

Cryptolocker Outbreak 2

11 August 2016 Caduceus wishes to advise all our customers of a new variant of the Cryptolocker Virus that is hitting mailboxes at the moment.​ The emails we have seen claim to be from New Zealand Post (but there may be other variants out there) and purport to be about an undelivered parcel. The email comes with an […]

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Mar 18

Cryptolocker Outbreak

18 March 2016 We have become aware of a new variant of the Cryptolocker malware that’s particularly nasty and is currently doing the rounds. Please copy this to anyone you feel will benefit from this heads up. Summary:The malware is arriving via email in the form of a Word Document claiming to be an Invoice.On opening the […]

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Feb 02

3 Half Truths of Cloud Computing

While adoption rates are high, the cloud still suffers from certain myths and half truths.This article, re-posted from mspmentor.net, discusses 3 that everyone considering the cloud should be aware of. While there have been plenty of discussions about the increased usage of cloud technology among businesses, there are probably a few things that many people haven’t […]

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