Your Autodesk Subscription or Maintenance contract may entitle you to technical support directly from Autodesk. But how do you access it? The simple answer is through your Autodesk Account, which I'l explain below, but there may be quicker ways to solve your issue.
First, Try the Knowledge Base, or just google the issue. You may get a solution straight away.
Next, Contact Us. We are always ready to help our customers and will do so if we can. Please explain the issue clearly and include screen shots of any error messages if you can. Sometimes the issue may need to be escalated to Autodesk.
Then, submit a Support Case to Autodesk. Almost anyone with a current Autodesk subscription or maintenance contract can do this. The simplest way to find out is to follow the steps below: